For business

Your company's private channel, with bots and a voice assistant

weSmile isn't just another chat: your team talks inside it, apart from personal life, each role sees only what's theirs, bots do the repetitive work, and the Partner answers out loud when nobody can look at a screen.

Messages, voice notes, groups, stories and direct voice and video calls between devices, with themes your way. No ads, no selling data, no business behind your conversations.

What's already in there

None of this is a promise for later: it works today and you can try it in the demo.

Work and personal, kept apart

Everyone signs in with their usual account, but company stuff lives in its own space and personal stuff stays each person's own.

  • A work profile for each person: name, photo and job title for the company, without touching their account's
  • Your company's look (logo, colors, background and bubbles) dresses its space for the whole team
  • Private organization chats between coworkers, opened according to each role, with no friend request needed
  • Each person's personal chats, friends, statuses and calendar are never seen by the company
  • Bots, call rooms and files created in the company belong to the company

Each role sees what's theirs

Owner, admins and the roles you set up: each person's menu shows only what their role allows, and the server enforces it.

  • Ready-made roles for your company's industry, which you can change or add to
  • Team lead: posts in channels, sets up team events and can reach people even when they're on "do not disturb"
  • IT / Systems: bots, integrations, appearance and AI keys, without being an admin
  • Who each role can message privately, and whether it can reply
  • Which feature each person uses: everyone, only admins, or nobody

Team communication

Channels, announcements and chats with the tools of a real office.

  • Channels with access by role: staff only, staff plus certain outside people, or public
  • Company-wide announcements, with an event attached when needed
  • Advanced text like Slack: bold, lists, quotes, links, code and bot commands
  • Drafts that aren't lost when you switch chats or sections
  • Working hours and "away": off shift, messages arrive silently unless you choose "Notify anyway"
  • Company statuses, only for its staff, and the company can turn them off
  • Photos and videos from the company's chats, together in Files

Calendar and meetings

Everyone has their own calendar in the company: they see their own events, what they were invited to and what's for the whole company.

  • Scheduling a meeting creates the call room with its link and puts it on the calendar
  • You invite anyone your role lets you message, and each person answers Accept or Decline
  • A reminder 10 minutes before each meeting
  • Events for the whole company or by role, only for those with that permission
  • A subscription link for Google Calendar, the iPhone or Outlook

AI, bots and the office Partner

The company's AI is paid for by the company, never by someone's personal account.

  • The company's own AI keys, or weSmile's free AI with an allowance for the company
  • Unlimited company bots: managed by the role you choose, and they stay even if someone leaves
  • Market bots or AI-built ones, including bots that post as the company
  • Office Partner: a voice assistant for the front desk or the practice, with a PIN for each operator
  • By voice it creates events, makes announcements, posts job openings, counts applications and sums up the website chat

Your customers, served from here

What comes in from outside lands in weSmile and your team handles it, without handing anyone the company phone.

  • The company's WhatsApp, through Meta's official API: the bot answers and an agent takes over the conversation when needed
  • An AI chat on the company's website that answers using your site's content
  • Your website connected by pasting a code: bookings to the calendar, comments and reviews
  • "Work with us" job applications, with your own forms
  • A support inbox for your customers, with each request as a ticket
  • Outside community: customers, families or suppliers with their own role, who see only what concerns them

Control and auditing

What happens in the company is recorded, in a separate database that belongs only to your company.

  • Auditing of the company's groups and channels
  • Auditing private chats too is a company policy: off by default and never silent, because each chat says so
  • Activity log: who joined, who left and whose role or job title changed
  • You decide which features the company has and who inside uses them

Compliance, for banks, finance and healthcare

A compliance role (by default, only the owner) archives and supervises work chats, and people are told what gets reviewed.

  • Message retention: 90 days, 1, 3, 5 or 7 years, or forever
  • Legal hold on a person, a chat or the whole company: while it lasts nothing is deleted, and if someone deletes a message, the company keeps an encrypted copy
  • Export the company's chats by person, chat or period, as a .zip
  • Banned words: stop the message, warn before sending it or flag it for review
  • Suspend a staff member without removing them: reactivate them and everything comes back
  • There are no secret chats or disappearing messages in the company, and a chat left with no one in it is archived for the company instead of deleted

Plans and pricing

In the cloud

weSmile Business

US$4 per person per month

  • Chat, groups and group video calls, big ones too: the call is shared across the devices
  • Market bots and AI-built ones, using your company's keys
  • In Spanish and English, with support from Costa Rica
On your servers

weSmile Private

US$2.400 per year, for about 50 people; larger teams, quoted

  • Installed on your server: your data never leaves it
  • You run the database, the backups and who gets in
  • Setup and training billed separately
Device

Office Partner

US$129 for the device, plus US$3 a month

  • Voice assistant: it reads what comes in, sends messages and runs bots
  • For the front desk, the warehouse or the consulting room
  • Pairs with your company's account

Prices are a reference and get confirmed in the proposal. The demo runs 1 month, with everything on and no card.

weSmile Private · For large companies

🖥️ On your own server, with full control of the data

If you'd rather nothing of yours went through our servers, weSmile installs entirely on yours: in your office or in whatever cloud you pick. The database, the files and the backups stay where you say, with your keys, and we have no way in.

  • It runs in containers, with your own database and your own AI keys.
  • You set who gets in, how long things are kept and when they're deleted.
  • All that stays here is your company's record, so we can bill you: your conversations never go through this database.
  • Setup, updates and training are quoted separately.

⚠️ About WhatsApp, what you should know first

  • WhatsApp is billed by Meta, not by us: you pay per conversation, at their own rate.
  • You have to verify the number and the business with Meta, and that number stops working in the regular WhatsApp app.
  • Outside the 24-hour window since the person's last message, Meta only lets you write using approved templates. Answering enquiries fits fine; sending cold reminders isn't built yet.
  • Today the bot understands text messages: a photo or an audio arrives with no text and it doesn't answer those.

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